One of the biggest concerns many retailers face going online is customer theft and fraud through ecommerce transactions. At Blueport, we work with our customers to minimize these concerns through an extensive database and fraud intercept solution for every ecommerce transaction embedded in our ecommerce platform.
Through a combination of proprietary systems and manual intervention, each individual order that comes in through the retailer’s ecommerce site is reviewed for fraud indicators prior to passing the order to their systems. Non-compliant orders are intercepted before ever reaching the retailer, significantly reducing their risk of chargebacks for ecommerce transactions.
Many of Blueport’s clients often find that their fraud rates for ecommerce transactions are lower than in their stores.
Key features include:
Through a combination of proprietary systems and manual intervention, each individual order that comes in through the retailer’s ecommerce site is reviewed for fraud indicators prior to passing the order to their systems. Non-compliant orders are intercepted before ever reaching the retailer, significantly reducing their risk of chargebacks for ecommerce transactions.
Many of Blueport’s clients often find that their fraud rates for ecommerce transactions are lower than in their stores.
Key features include:
- Automated Order Review – We begin by establishing a rule set against which transactions are screened, with passing orders immediately inserted in your systems.
- Manual Intervention - For ecommerce transactions that fail automated review, Blueport Commerce will contact customers and credit card companies to attempt to validate customer payment, inserting only orders that pass this second screening.
- Monitoring - We monitor accept and decline rates for retailers’ credit card and store card transactions.
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