Hyperlocal Beyond Marketing -- Think Localized E-Commerce!

Friday, November 11, 2011 by Carl Prindle
Earlier this week, Forbes.com ran a guest post titled "The Benefits of Geolocation Marketing." It discusses how online marketing needs to be hyperlocal to appeal to an audience that prefers to make purchases close to home.

It’s a good read that makes some good points – particularly that 80% of consumers’ disposable income is spent on businesses within 10 miles of where they live, and that marketing needs to be location based to effectively influence this spending.

What struck me, however, was the opening sentence of the article. “The seeming ubiquity of e-commerce…masks a very contrarian reality,” the authors warn, “Most shopping is still local.” What a late-nineties view of e-commerce! People either buy via e-commerce or locally? These two ways to buy aren’t contrary in the least.

At Blueport, we’ve been hyperlocalizing e-commerce since the early 2000’s. In today’s world, both your online marketing and your e-commerce experience should be hyperlocal to best meet your shoppers’ – and your business’ – needs.

Localized E-Commerce

Consumers want to shop locally because they want trusted service from brands they know. They want to be able to talk to people, experience the merchandise, get local deals and have the instant gratification of having merchandise in their homes as soon as possible, delivered by someone who can provide service after the sale if needed. And with the right technology, even a large retailer can combine these powerful benefits of its local stores with the convenience of e-commerce.

We work with our retailers to help them sell big-ticket items on the Web. All of our sites reflect local markets – from hyperlocal selection, deals, delivery and service. It’s everything consumers like about local stores, effectively ported online so that consumers can conveniently research and buy our clients’ merchandise, knowing they’ll get the same local store experience they love – especially for big ticket purchases.

So yes, hyperlocal marketing is important. But viewing it only as a way to drive people into stores misses a huge opportunity. Hyperlocalizing both your online marketing and your e-commerce presence ensures the best of what your stores have to offer is leveraged where today’s consumer can be found – online.


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