Going Beyond Your Standard Ecommerce Platform: A Big-Ticket Retailer's Wishlist

Thursday, February 25, 2010 by Carl Prindle
Unlike most retailers looking to sell their products online, big-ticket retailers need an ecommerce platform that is specifically designed to address the "big-ticket" barriers that have prevented them from going online.

Unlike their mass merchandise counterparts, big-ticket retailers need a platform that will help them overcome challenges such as:

  • Merchandising products that are challenging to sell online because they are expensive, unbranded, not well understood or highly customizable
  • Managing shipping requirements and costs for products that have complex delivery requirements that can't be met by standard parcel services
  • Integrating franchise or co-op models where brand, product offering and distribution is controlled locally by independent dealers
  • Greater emphasis on cross-channel shopping

These retailers need a system that goes beyond just a standard ecommerce platform.  They need a business solution that integrates their ecommerce store into a seamless multi-channel strategy offering. 

Key ecommerce platform requirements for big-ticket retailers include:

  • Localization
  • Custom System Integration
  • Online Merchandising
  • Online Marketing
  • E-Commerce
  • Order Tracking
  • Franchise/Co-op Extranet
  • Store Intranet
  • CRM & Email Marketing
  • Inventory Management
The Blueport platform represents a decade of big-ticket learning in a specialize, comprehensive, hosted solution used by retailers representing billions in big-ticket sales. 



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