Driving Big-Ticket Sales With Personalized Email Marketing Programs

Friday, February 19, 2010 by Betsy Miller
For big-ticket retailers, email marketing programs can play a significant role in guiding customers along the path to purchase. To be successful, these email programs will require careful planning and robust data but the benefits are significant.

A robust ecommerce email marketing program enables retailers to track every registered user and leverage ecommerce CRM data for personalized marketing. Based on this information, retailers can create customized email marketing campaigns to help actively persuade customers during the big-ticket decision making process.

Use the items a customer left in their shopping cart, their number of visits to the site, the categories they shopped and the items they viewed to craft personalized, automated ecommerce email marketing programs that reach out to talk about new products, sales or promotions to match an individual customer's preferences. 

If you're outsourcing to an email services provider, look for an ecommerce email marketing system that supports segmentation of email content, offers, subject lines and timing to personalize campaigns and maximize results.

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