Could Branded Social Games Increase Your E-Commerce Conversions?

Friday, June 10, 2011 by Betsy Miller
Social gamers are a very attractive audience for e-commerce merchants. An eMarketer report projects that 68.7 million Internet users will play at least one social game per month by 2012. And according to GigaOM, 55% of social gamers in the US are women with an average age of 48 years old; 38% of those women play social games multiple times a day. Retailers selling big-ticket, highly considered products know that this profile aligns with the consumers who possess the income and decision-making power to buy.

Social Games and E-Commerce Conversion Today

As with many aspects of social media marketing, social gaming’s e-commerce conversions are not necessarily as high as merchants would hope. The accepted approach is to cast a very wide net to compensate for the low conversion rate. Often, consumers are much more interested in playing Bejeweled for free, and the advertising is just secondary noise on the screen.

Could Branded Games Perform Better for E-Commerce?

Some companies are looking to use branded social games to cash in on the medium. HSN, or Home Shopping Network, has added social games to its e-commerce site, allowing players to post and share scores on Facebook. Two of the games have direct product tie-ins, including a jigsaw puzzle of an item that’s only on sale for 24 hours. All HSN's games will show a steady stream of featured products playing alongside them.

Other companies have created their own games to create brand awareness, like Purina’s Purina Pet Resort on Facebook or VinTank’s multiplatform VinPass, which aims to help wineries connect with consumers. Marriott has gotten in the game with its own version of FarmVille – My Marriott Hotel – for recruiting purposes.

Is Social Gaming Marketing Is Right for You?

A recent iMedia Connection article suggests you ask 3 questions before marketing your brand in the social gaming space:
  1. Does your target audience already play social games?
  2. Will your brand be able to be relevant and integrated into the game, creating a good user experience for the gamer?
  3. Will you be able to entertain and reward players to create deeper engagement with your brand?
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Copyright 2010, Official Blog of Blueport Commerce

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