The Latest from Shop.org and Forrester Research

Tuesday, July 6, 2010 by Betsy Miller
Shop.org and Forrester released the latest installment of their joint “The State of Online Retailing” research series (a survey of 109 retailers).

Let’s take a look at the major findings:

Mobile on the Mind:
  • Nearly three-quarters (74%) of online retailers either already have or are developing a mobile strategy
  • One in five boasts having a fully implemented mobile strategy in place already
Paid Search Still Dominates Marketing Budgets:
  • Retailers are spending nearly 40% of their marketing budget on paid search
Experimenting with Social Media:
  • Listening to customers is the most significant objective for social tools, with 80% of retailers reporting that they are pursuing social strategies to experiment and learn
  • While 28% noted that social marketing has helped grow their business, direct sales from social tactics are not widely measured

How does this align with your priorities?


Copyright 2010, Official Blog of Blueport Commerce

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